As per NSE Circular No. NSE/ISC/52517 dated 03rd June 2022, BSE Circular No. : 20220614-15 dated 14th June 2022, MCX Circular No: MCX/ISD/638/2022 dated November 2022 and CDSL communique: CDSL/IG/DP/2022/653 dated November 10, 2022.
Escalation Matrix
| Details of |
Contact Person |
Address |
Contact No. |
Email Id |
Working Hous (Except Public Holidays) |
| Client Servicing / Customer Care |
K. Gnaneswar |
402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 |
+91 40 2335 2485
+91 90636 52485 |
rlpsec_grievancecell@yahoo.com |
Monday to Friday : 9.30 AM to 6.00 PM
Saturday 9.30 AM to 5.00 PM |
| Head of Client Servicing / Customer Care |
T. Ravichandra Reddy |
402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 |
+91 88971 88393 |
rlpsecurities@yahoo.com |
| Compliance Officer - Trading |
Ch. V. A. Varaprasad |
402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 |
+91 93931 36201 |
varaprasad.challa@rlpsec.com |
| Compliance Officer - DP |
G. Muralidhar |
402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 |
+91 93933 52485 |
dp_rlp@yahoo.com |
| Chief Executive Officer (CEO) |
R.M.C.V. Prasada Rao |
402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 |
+91 98480 39924 |
rlp_director@yahoo.com |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with
CDSL (Depository) at https://www.cdslindia.com/Footer/grievances.aspx
BSE (Exchange) at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
NSE (Exchange) at https://investorhelpline.nseindia.com/NICEPLUS/
MCX at https://www.mcxindia.com/Investor-Services - (for MCX related grievance )
OR
SEBI at https://scores.gov.in/scores/Welcome.html
Please quote your Service Ticket/Complaint Ref No. while raising your compliant at SEBI SCORES/Exchange/ Depository portal.