For any complaints or grievances, we request you to get in touch with our compliance
officer Stock Broker - @ +91 9393136201, DP – @ +91 9393352485 or send an email
to rlpsec_grievancecell@yahoo.com, rlpdp_grievancecell@yahoo.com.
The Investor Services Cell (ISC) of the Exchange caters to the needs of investors by
resolving the queries of investors, resolution of investor complaints, and providing
Arbitration Mechanism for quasi-judicial settlement of disputes. At each of the above ISC
centres, Exchange has constituted Investor Grievance Resolution Panel (IGRP).
All complaints which do not get resolved within sixty days from the date of lodging the
complaints with Exchange or cases where parties are aggrieved by the resolution worked
out would be referred to IGRP.
On receipt of a complaint in the prescribed format, Exchange initially tries to resolve the
complaint by following up with the member and the complainant.
The exchange even accords appropriate counselling to the parties in dispute for the
redressal of the complainant through the mutual settlement process.
Complaints are ordinarily resolved within a period of sixty (60) days. If the complaint
remains unresolved, it is referred to Arbitration.
For any issues related to our company operations – you may mail us
at rlpsec_grievancecell@yahoo.com,
rlpdp_grievancecell@yahoo.com or rlpsecurities@yahoo.com
In absence of response/complaint not addressed to your satisfaction, you may lodge a
complaint with
CDSL (Depository) at https://www.cdslindia.com/Footer/grievances.aspx
BSE (Exchange) at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
NSE (Exchange) at https://investorhelpline.nseindia.com/NICEPLUS/
MCX at https://www.mcxindia.com/Investor-Services - (for MCX related grievance )
OR
You can also lodge your grievances with SEBI at https://scores.gov.in or contact SEBI on
their Toll-Free Helpline at 1800 266 7575
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